Help Center

Find answers to common questions and get the support you need for your LED display solutions.

Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST

Frequently Asked Questions

What is the typical lead time for LED display orders?

Lead times vary based on product type and customization requirements. Standard products typically ship within 2-3 weeks, while custom solutions may take 4-6 weeks. Contact our sales team for specific timelines.

Do you provide installation services?

Yes! We offer complete turnkey solutions including professional installation, on-site calibration, and operator training. Our certified technicians ensure your display is set up for optimal performance.

What warranty do you offer on LED displays?

All Mas LED products come with a comprehensive 3-year warranty covering manufacturing defects. Extended warranty options and Annual Maintenance Contracts (AMC) are also available.

Can displays be customized for specific dimensions?

Absolutely! Our modular LED systems can be configured to any size and resolution. Our engineering team will work with you to design a solution that fits your exact requirements.

What after-sales support do you provide?

We offer 24/7 technical support, preventive maintenance programs, spare parts availability, and on-site service across India. Our support team is always ready to assist you.

Resources

Product Documentation

Technical specifications, datasheets, and user manuals

Installation Guides

Step-by-step installation and setup instructions

Warranty Information

Coverage details and claim procedures